Shipping policy

Delivery is included

Every price you see includes delivery to one UK mainland address. There is nothing to add at checkout.

Choosing your turnaround

When you configure a product you choose a delivery speed. The configurator shows the delivery date for each option before you pay, along with the order-by time you need to meet for that date. Faster options cost more because your job jumps the print queue, not because delivery changes.

How long things take

Turnaround starts when we have your artwork and it has passed the automated check. Orders placed after the order-by time count from the next working day. Working days are Monday to Friday, excluding bank holidays.

Tracking

You'll get an email with a tracking link when your order is dispatched. Orders with more than one product may arrive as separate parcels, each with its own tracking, because different products are printed on different presses.

Delivery addresses

• We deliver to addresses in the United Kingdom.
• Deliveries usually need a signature. If nobody is in, the courier leaves a card or attempts redelivery.
• Please check the address at checkout carefully. If a parcel comes back to us because the address was wrong, we'll have to charge for it to go out again.

Something wrong on arrival?

Check your parcel when it arrives. If anything is damaged or missing, email hello@pintoprint.uk within 7 days with your order number and a photo and we'll sort it out. See our returns and reprints policy for what happens next.